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Repository of the University of Rijeka, Faculty of Maritime Studies - FMSRI Repository
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Authoring papers
(1)
Analysis of customer satisfaction in freight forwarder industry using Servqual, IPA and FMEA methods
Nurwahyudi, Nurwahyudi; Rimawan, Erry
Paper published in journal / Scientific paper - Preliminary note / Short communication
Publication: 06.2021.
Rad je objavljen i na sljedećim repozitorijima:
