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Supply Chain Service Quality Improvement by E-marketplace Automation
Promet - Traffic&Transportation, 31 (2019), 2; 185-194. https://doi.org/10.7307/ptt.v31i2.3042
Poletan Jugović, Tanja; Gumzej, Roman; Čišić, Dragan

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Poletan Jugović, T., Gumzej, R. i Čišić, D. (2019). Supply Chain Service Quality Improvement by E-marketplace Automation. Promet - Traffic&Transportation, 31. (2), 185-194. doi: 10.7307/ptt.v31i2.3042

Poletan Jugović, Tanja, et al. "Supply Chain Service Quality Improvement by E-marketplace Automation." Promet - Traffic&Transportation, vol. 31, br. 2, 2019, str. 185-194. https://doi.org/10.7307/ptt.v31i2.3042

Poletan Jugović, Tanja, Roman Gumzej i Dragan Čišić. "Supply Chain Service Quality Improvement by E-marketplace Automation." Promet - Traffic&Transportation 31, br. 2 (2019): 185-194. https://doi.org/10.7307/ptt.v31i2.3042

Poletan Jugović, T., Gumzej, R. i Čišić, D. (2019) 'Supply Chain Service Quality Improvement by E-marketplace Automation', Promet - Traffic&Transportation, 31(2), str. 185-194. doi: 10.7307/ptt.v31i2.3042

Poletan Jugović T, Gumzej R, Čišić D. Supply Chain Service Quality Improvement by E-marketplace Automation. Promet - Traffic&Transportation [Internet]. 2019. [pristupljeno 09.09.2024.];31(2):185-194. doi: 10.7307/ptt.v31i2.3042

T. Poletan Jugović, R. Gumzej i D. Čišić, "Supply Chain Service Quality Improvement by E-marketplace Automation", Promet - Traffic&Transportation, vol. 31, br. 2, str. 185-194, 2019. [Online]. Dostupno na: https://urn.nsk.hr/urn:nbn:hr:187:864089. [Citirano: 09.09.2024.]

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Podaci o radu
Naslov (engleski)Supply Chain Service Quality Improvement by E-marketplace Automation
Naslov (hrvatski)Poboljšanje kvalitete dobavnog lanca automatizacijom elektroničkog tržišta
AutorTanja Poletan Jugović
AutorRoman Gumzej
AutorDragan Čišić
Autorova ustanovaSveučilište u Rijeci
Pomorski fakultet
Znanstveno / umjetničko
područje, polje i grana		TEHNIČKE ZNANOSTI
Tehnologija prometa i transport
Sažetak (engleski)
<p>E-marketplaces have become an essential part of e-commerce. In our research, a decentralized agent-based e-marketplace platform was devised. Although there are significant agent-based supply chain models in the literature, measuring quality performance using agents is still a subject of investigation. In order to improve overall supply chain service quality by allowing companies' agents to evaluate the service quality of their partners through the history of their transactions, this article proposes a service quality agent model. The model is designed using MCDM tools to suit different approaches to supply chain management. Consequently, since more informed procurement decisions are taking place continuously and autonomously at each node of a supply chain, supply chain service quality is being improved along the whole supply chain. At the end, the service quality valuation model of the supply chain is empirically evaluated.</p>
Sažetak (hrvatski)
<p>E-tržišta su postala bitni dio e-trgovine. U istraživanju razvijena je decentralizirana platforma za e-tržište temeljena na agentima. Cilj istraživanja je poboljšati kvalitetu usluge opskrbnog lanca dopuštajući agentima i tvrtkama da procjenjuju kvalitetu usluga svojih partnera kroz povijest transakcija. Slijedom toga,zbog činjenice da se u svakom čvoru opskrbnog lanca kontinuirano i autonomnoodlučuje o nabavi, poboljšava se kvaliteta usluga u cijelom lancu opskrbe. U članku empirijski se procjenjuje model procjene kvalitete usluga opskrbnog lanca.</p>
Jezikengleski
Jezikhrvatski
Vrsta publikacijeZnanstveni rad - Prethodno/kratko priopćenje
Status objaveObjavljen
Vrsta recenzijeRecenziran
Verzija publikacijeObjavljena verzija rada (izdavačev PDF)
Naslov časopisaPromet - Traffic&Transportation
Brojčani podacivol. 31, br. 2, str. 185-194
p-ISSN0353-5320
e-ISSN1848-4069
DOIhttps://doi.org/10.7307/ptt.v31i2.3042
URN:NBNurn:nbn:hr:187:864089
Datum objave publikacije2019
URL dokumentahttps://hrcak.srce.hr/219443
Vrsta resursaTekst
Prava pristupaOtvoreni pristup
Uvjeti korištenjaIkona licence Zaštićeno autorskim pravom.
Datum i vrijeme pohrane2022-03-30 15:20:57